This alert generates when a Death Match interface file is received that shows the client is deceased but ACES does not display a death date on the client’s DEM2 screen.
1. Verify the Death Date information on the SDX1 screen.
2. On the DEM2 screen;
o Enter the [date of death] in the Death Date field.
o Enter the [State of death] in the Death State field.
3. Call DONE and <TRANSMIT>.
o Confirming the case will remove the client from the household or close the AU.
4. Determine if additional case actions are required.
o If the person is the head of household, additional programs may need to be opened for other household members prior to coding the client’s death information.
Enter [Y] in the D field and <TRANSMIT>.