157: SDX SHOWS SSI $ FOR CLIENT NOT SSI ELIGIBLE CHECK SOLQ

DESCRIPTION

The alert generates when the SDX interface indicates the client is receiving SSI money but SDX1 displays:

  • The -- Pay Status -- field as a [non-pay status code] and
  • The Med Elig field as [N].

PROCEDURE

1.    Check the SOLQ to determine the most current income situation and update the client's Unearned Income page in ACES 3G accordingly.

DISPOSITION

In ACES 3G, to delete an alert place a checkmark next to the alert on the Case Actions page. In ACES Mainframe, enter [Y] in the D field and <TRANSMIT>.