239: DELINQUENT PAYMENT RECEIVED, DETERMINE GOOD CAUSE

DESCRIPTION

This alert generates when a F02 – CN 12-Month Extension premium is received, after the Financial Services Administration (FSA) monthly interface has reported a client has not paid their premium.

 

PROCEDURE

1.    Close any medical program that sprouted when the F02 AU was closed.

2.     Reinstate the F02 AU for the remainder of the certification period.

 

DISPOSITION

Enter [Y] in the D field and <TRANSMIT>.