241: DELINQUENT PAYMENT RECEIVED - REINSTATE AU

DESCRIPTION

This alert generates when a delinquent premium payment is paid in full and received in the same month that the delinquent amount was reported.   

For example: Financial Services Administration (FSA) notifies ACES that the premium is delinquent and the Assistance Unit (AU) closes with a paid through date of 11/30/15. FSA notifies ACES that the premium is paid in full on 11/23/15 and Alert 241 generates. If the payment is received after 11/30/15 the alert is not generated.

PROCEDURE

Review the case and determine the correct procedure for the household’s circumstance. For additional information, see:

DISPOSITION

In the D field enter [Y] and <TRANSMIT>. For more information on how to disposition an alert, see How do I manually disposition an alert?

 

See ACES Screens and Online Pages for an example of pages or screens used in this chapter.