245: AUTO-OPEN NOT POSSIBLE REVIEW FOR MEDICAID/MEDICARE ELIGIBILITY

DESCRIPTION

This is a two-tier alert that displays for active and closed AUs. The alert generates for the following reasons and displays in the second line of the alert:

  • A DOB MISMATCH
  • A SSN MISMATCH
  • A NAME MISMATCH
  • THE DEATH OF A CLIENT ACTIVE IN OTHER THAN AN SSI MEDICAID AU BUT WHO IS ELIGIBLE FOR A PERIOD OF SSI MEDICAID ELIGIBILITY
  • THE MEDICAID EFFECTIVE DATE ON SDX IS IN THE FUTURE
  • THE SDX ADDRESS IS INVALID

 

PROCEDURE

  1. In ACES Mainframe, enter a [Y] in the S field and press <F13> to view the second tier.
  2. Review for any errors in client information.
  3. Take appropriate action or send request for verification as needed.

 

DISPOSITION

In ACES 3G, to delete an alert place a checkmark next to the alert on the Case Actions page. In ACES Mainframe, enter [Y] in the D field and <TRANSMIT>.