306: BENDEX INTERFACE - "UNER" UPDATED WITH RSDI CHANGE

DESCRIPTION

This two-tier alert generates when:

  • A client has no unearned income displayed in ACES, the monthly net benefit amount on the BENDEX file is greater than zero and the payment status code on BENDEX is:
    • CP (current pay).
    • E (railroad retirement payee), or
    • AD (adjusted for dual entitlement); or
  • A client has SSA income displayed on the Unearned Income page and the amount is more than a dollar different than the BENDEX file.

The BENDEX interface AUTO updates a client’s SSA amount on the Unearned Income page.

 

PROCEDURE

  1. In ACES Mainframe, enter [Y] in the S field and press <F13> to view the second tier of the alert.
  2. In ACES 3G, verify the SSA income listed on the Unearned Income page is the most current benefit amount and update the case as necessary.

 

DISPOSITION

In ACES 3G, to delete an alert place a checkmark next to the alert on the Case Actions page. In ACES Mainframe, enter [Y] in the field and <TRANSMIT>.