This two-tier alert generates when:
o A client has no unearned income displayed in ACES, the monthly net benefit amount on the BENDEX file is greater than zero and the payment status code on BENDEX is CP (current pay), E (railroad retirement payee) or AD (adjusted for dual entitlement); or
o A client has SSA income displayed on the UNER screen and the amount is more than a dollar different than the BENDEX file.
The BENDEX interface AUTO updates a client’s SSA amount on the UNER screen.
1. Enter [Y] in the S field and press <F13> to view the second tier.
2. On the BENI screen, enter [Y] in the SEL field and <TRANSMIT>.
o The BEN1 screen displays the client’s claim number information.
3. Verify the SSA income listed on the UNER screen is the most current benefit amount.
4. If appropriate, update the case.
Enter [Y] in the D field and <TRANSMIT>.