310: SECOND SOCIAL SECURITY BENEFIT UPDATED BY BENDEX

DESCRIPTION

This two-tier alert generates when the BENDEX interface updates or adds an SSA benefit to a client’s Unearned Income page. 

 

PROCEDURE

In ACES 3G

1. Verify the SSA income listed on the Unearned Income page is the most current benefit amount.

2. If appropriate, update the case.

 

DISPOSITION

In ACES 3G, to delete an alert place a checkmark next to the alert on the Case Actions page. In ACES Mainframe, enter [Y] in the field and <TRANSMIT>.