Home and Community Services

Created on: 
Jul 16 2017

See ACES Screens and Online Pages for an example of pages or screens used in this chapter.

State Supplemental Income Payment (SSP) and $20.00 Income Disregard are incorrectly assigned as participation in the month of change (PR 325049)

Situation:

The SSP payment is considered Supplemental Security Income (SSI) and the $20.00 Income Disregard are not available for participation. The system is incorrectly counting these when determining the participation in the month of change.

Workaround:

Users need to manually correct the participation amount to $0.00 on LTR 018-01 - Change in Participation or any other letter that is created with the incorrect participation amount for the month of change. Users should also narrate the issue and note this is related to PR 325049 so that ProviderOne (P1) can find the issue and adjust the actual cost of care in the month of change.

When taking actions on a case that requires a Processing Alternative (PAL), please make sure to narrate your actions.

 

See ACES Screens and Online Pages for an example of pages or screens used in this chapter.