Multiple Programs

Created on: 
Sep 20 2018

See ACES Screens and Online Pages for an example of pages or screens used in this chapter.

Updating SAVE verification during an Eligibility Review causes an Abnormal End (ABEND) in ACES (PR 442721)

Situation:

Workers occasionally receive a web application error or ABEND when attempting to update SAVE verification during an Eligibility Review

Workaround:

For an explanation of the workaround for this scenario, please contact IT Solutions Customer Support at (360) 664-4560 option 2.

When taking actions on a case that requires a Processing Alternative (PAL), please make sure to narrate your actions.

 

See ACES Screens and Online Pages for an example of pages or screens used in this chapter.