Online Processing
See ACES Screens and Online Pages for an example of pages or screens used in this chapter.
Online Processing
How do I add an Authorized Representative (AREP) during screening?
- On the Applicant page, check the AREP/Payee box and click Next after entering the applicant's address.
- On the Add AREP page, complete the following fields:
- Type field - Select appropriate AREP type from the drop down menu.
- Temporary AREP field - Check this box if the AREP entered in the Type field is temporary.
- Name field - Enter [Corporate name] or [First, Middle Initial (optional) and Last name of AREP or Protective Payee].
- Address Line 1 field - Enter [AREP or Protective Payee's mailing address].
- City/St/Zip fields - Enter [City, State, and Zip Code of the AREP or Protective Payee].
- Phone field - Enter [phone number of the AREP or Protective Payee] if available.
- To add another AREP or Protective Payee, click the Add More checkbox and click Next. The Add AREP page displays, allowing entry of another AREP.
- When finished adding the last AREP, click Next to proceed with the screening process.
How do I add an Authorized Representative (AREP) for a client who is residing in a facility?
Only certified facilities are authorized to receive Basic Food benefits on a client’s behalf. When FS-Rep for client in drug/alcohol facility - LTRS, ER, EBT (AA) or FS Payee Group Home - LTRS, ER, EBT (GH) is selected, the following message displays: This AREP Type must be matched to a list of valid values: Enter Name and/or City to search for AREP -or- leave fields blank for complete list.
To add an AREP for a client residing in a facility, take the following steps:
- On the Add AREP page, complete the following fields:
- Type field - Select FS-Rep for client in drug/alcohol facility - LTRS, ER, EBT (AA) or FS Payee Group Home - LTRS, ER, EBT (GH) from the drop down menu.
- To locate the correct facility, enter Name (must be exact) and/or City of the facility the client is residing in.
- Click Next and the Add AREP - Matches page displays.
- If no search criteria is entered on the Add AREP page, then the Add AREP - Matches page displays all active FS-Rep for client in drug/alcohol facility - LTRS, ER, EBT (AA) or FS Payee Group Homes - LTRS, ER, EBT (GH) representatives known to ACES.
- If the facility your client resides in is not certified to receive Basic Food benefits, it does not display in the FS-Rep for client in drug/alcohol facility - LTRS, ER, EBT (AA) or FS Payee Group Homes - LTRS, ER, EBT (GH) list.
- Click the radio button next to the appropriate facility on the Add AREP - Matches page and click Next.
- On the Verify AREP - Match page, verify the AREP information and click Next.
- To add another AREP or Protective Payee, check the Add More box and click Next. The Add AREP page displays, allowing entry of another AREP.
- When finished adding the last AREP, click Next to proceed with the screening process.
How do I edit Authorized Representative (AREP) details during screening?
To edit AREP details during screening, take the following steps:
- From the Finalize page, click the Program name link to view the Finalize - Program Details page.
- Click the Name of the AREP in the Authorized Representatives/Payees Name section.
- On the Edit AREP page, edit the AREP/Payee details as needed and click Next.
- If no changes are needed, click Skip or Next to returned to the Finalize - Program Details page.
How do I delete an Authorized Representative (AREP) during screening?
To delete an AREP during screening, take the following steps:
- From the Finalize page, click the Program name link to view the Finalize – Program Details page.
- In the Authorized Representatives/Payees section, remove the checkmark next to the AREP you want deleted and click Next.
- To re-add the AREP, click the checkmark next to the AREP's name.
See ACES Screens and Online Pages for an example of pages or screens used in this chapter.