Schedule an Appointment During Screening


How do I schedule an appointment during screening?

An appointment can be scheduled during screening from the Commit Status page after a new application has been committed to the database.

To schedule an appointment during screening, take the following steps:

  1. From the Commit Status page, click the Schedule Appointment link. The Schedule Appointment page displays.
    • All AUs from the application and other related AUs (based on the HOH) that have future appointments (if any).
    • Appointment types that are cannot be selected for update from the Schedule Appointment page are:
      • Existing appointments scheduled with a different CSO
      • Review (REV) appointments
      • Telephone Review (TRV) appointments
      • Maintenance (MNT) appointments
    • In these situations, a warning indicator displays next to the appointment.
  2. From the Schedule Appointment page, enter a checkmark in the box next to the AU(s) that you want to schedule an appointment for.
  3. For a date and time specific appointment:
    • In the Enter Appointment Data section, enter:
      • Date
      • Time
      • User (if needed)
      • Type
    • OR
    • For a block of time appointment:
    • In the Enter Appointment Data section:
      • Enter the Date
      • Delete the User
      • Enter the Type
      • Enter Remarks if necessary
  4. Click the Next button to confirm the appointment. The Commit Status page displays.
  • ACES generates LTR 011-01 (Interview Appointment for Applicant). See Letters for more information.
  • Appointments can also be scheduled on the MISC screen in ACES mainframe. For more information, see Scheduling.


How do I inquire on a unit schedule?

To inquire on a unit schedule, take the following steps:

  1. From the Schedule Appointment page, click the View Unit Schedule link. The Schedule Inquiry page displays.
  2. From the drop-down list, select the Unit Type/ Number for the unit you want to inquire on.
  3. Click Refresh Schedule to update the appointment information.
  4. Select the appropriate worker.
  5. Enter the Date and Time.
  6. Click the Next button to return to the Schedule Appointment page.
  7. Click the Next button to confirm the appointment. The Commit Status page displays.