Screened in Error

Created on: 
Nov 06 2019

Online Processing

See ACES Screens and Online Pages for an example of pages or screens used in this chapter.

What is the Screened in Error function?

The Screened in Error function allows you to deny an  Assistance Unit (AU) without going through Interview, Process Application Month, and Finalize Application in ACES.

All AUs processed as Screened in Error are denied with Reason Code 561 – AU Screened in Error.

When can the Screened in Error function be used?

A pending Assistance Unit (AU) can be denied as screened in error only when the following conditions are met:

  • No data has been committed in ACES using Interview or Change of Circumstances.
  • All clients have a blank financial responsibility code in all months.
  • All clients have the same application date.

Does a letter generate when a case is denied as screened in error?

No denial letter generates when a pending Assistance Unit (AU) is denied for Reason Code 561 – Screened in Error.

Online Processing

How do I deny a pending Assistance Unit (AU) that was screened in error?

In, take the following steps:

  1. Access the Applicant page from either:
  • The Summary - Assistance Unit page of the AU to be denied, and take the following steps:
    • Under Case Maintenance, click Screened in Error and the Applicant page displays.
  • The Welcome Back page, and take the following steps:
    • Select type of ID field - Select Assistance Unit.
    • Enter an ID field - Enter the AUID number.
    • Screen Name field - Select Screened in Error.
    • Click Go and the Applicant page displays
  1. On the Applicant page, take the following steps:
  • Click Next and the Finalize page displays.
  • Click Commit and the Commit Status page displays with the following message: The following AU(s) have been Denied as "Screened in Error":
  1. From the Commit Status page you can take the following actions:
  • Add or View case Narrative by using the Update/View Case Narrative link.
  • Click Exit Screening to close the Screening window. Because all Screening data has been written to the database, data will not be lost when the Exit Screening button is clicked.


See ACES Screens and Online Pages for an example of pages or screens used in this chapter.