Alternative Solutions is a program within the Division of Child Support that helps parents become more stable.
An explanation of the Division of Child Support's Alternative Solutions program, highlighting a parent who benefitted from their services.
DCS knows the value of a parent’s role in their communities and families. While most parents can pay their child support, others may struggle. Everyone needs help from time to time.
Alternative Solutions act as a bridge between parents and community services and assists people facing barriers like:
- Joblessness
- Housing
- Medical needs
- Legal assistance
- History of justice involvement
The Alternative Solutions Program connects parents with organizations to find work and become stable. With a database of over 4,300 resources, we can connect you to the services you need.
Who is able to work with the Alternative Solutions Program?
To work with Alternative Solutions, the parent must:
- Live in Washington state.
- Have an open child support case with Washington DSHS Division of Child Support.
- Have barriers outside of child support.
- Have at least one form of contact (phone number or email).
- Help to create and work on an Alternative Solutions Action Plan.
What to expect with Alternative Solutions
In the Alternative Solutions Program, you will work with your program specialist to create an action plan that could include:
- Connecting you to local partners to help remove barriers you may be facing.
- Reviewing your child support payment or state-owed debt for possible relief.
- Reviewing your child support case for possible license release and other case actions that could help you on your path toward stability.
- Helping you understand the child support processes, policies and the paperwork that you receive.
You can learn more in our brochures for community partners and parents. If you or someone you are working with could be a good fit for the program, email us at AlternativeSolutions@dshs.wa.gov or call 360-664-5028 or 800-604-1146.