Welcome! This page is for community organizations, human services employees and people interested in helping people access public benefits and other services.
Latest News / Announcements
Community partners: We want to hear from you! Your feedback is incredibly valuable to us, and we are committed to continuously improving our program. Please take a few moments to complete our survey and share your insights. Your input will help us better understand your needs and enhance our efforts to serve you more effectively. Thank you for your time and partnership. Please take the Washington Connection Community Partnership Program Survey.
Program Access Consultant Contact Information
Contact your regional consultant by selecting the appropriate email address below. Please see the regional map to identify your consultant.
"Having partner access with the Washington State Department of Social and Health Services significantly strengthens the outreach team’s effectiveness in the field. It allows staff to verify eligibility, assist with applications and identify issues in real time. This immediate access builds trust, increases successful benefit enrollment and helps stabilize individuals faster by connecting them to food, cash and medical assistance on the spot."
- Kent Hay, City of Renton
"I was able to assist with application facilitation and follow-up on Washington Connection. I found that access extremely helpful in supporting the youth we served."
- Eileen and Callie’s Place
| Region | Regional Community Access Consultant Name / E-Mail |
|---|---|
| 1- Central and Eastern | Francesca.Naccarato@dshs.wa.gov |
| 2- King County and North | Anh.Ong@dshs.wa.gov |
| 3- Pierce County, South and West | Natalia.Salcedo@dshs.wa.gov |
Are you a community-based organization that wants to provide additional services to your customers?
We invite you to join Washington Connection, where people can easily and securely learn about and apply for a broad array of services and benefits online such as food, cash and medical assistance; childcare subsidies; long-term care services and support; and drug and alcohol treatment. Washington Connection also provides contact information and links to other services that require a different application process.
Being a partner, you will:
Receive training
Receive updated information related to services or features supported by Washington Connection
Have a local contact for your questions
Have the opportunity to attend community partnership meetings
Have the chance to network with other organizations
Provide feedback about Washington Connection
You might also receive technical assistance and marketing materials as needed.
Two partnership levels describe the investment you would make to help applicants.
Service Level 1:
Host organization (assist with one or more of the following functions):
Display posters and other marketing materials about Washington Connection
Provide applicants with access to a computer with a Washington Connection icon to select on the desktop
Help answer applicant questions about the Washington Connection website
Service Level 2:
Assisting agency
Display posters and other marketing materials about Washington Connection
Help applicants fill in and submit the online application (To protect the confidentiality of client information, assisting agencies will need to enter into a Data-Sharing Agreement and sign a nondisclosure form.)
In addition to choosing a service level, your organization will select the type of access you are able to provide:
Limited access: Your address will not be published on the public directory.
Public access: Your address will be published on the public directory, so more people will be able to find you.
Links
Sign up for GovDelivery (ListServ) (GovDelivery is used to communicate quickly with users about system outages, issues or announcements related to specific IT systems such as Washington Connection, eJAS and the Benefit Verification System.)
Washington Connection Tutorials
- Tutorials
Washington Connection forms and publications
- Forms and publications