Over-the-Phone Spoken Language Interpreter (OPI) Services

Friday, December 6, 2019
Procurement #: 

RFP 1934-738

Solicitation Type: 
RFP
Purpose

This competitive solicitation is issued in order to assist the Washington State Department of Social and Health Services (DSHS) and Department of Children, Youth, and Families (DCYF) in seeking qualified contractor(s) for on-demand, over-the-phone interpreter services. These services are required to assist clients with Limited English Proficiency (LEP). Immediate telephone-based interpreter services will facilitate communication between clients and customers at a service provider facility when an on-site interpreter is not available or not appropriate.

Contact Name
William Taplin
Contact Email
tapliwh@dshs.wa.gov
Contact Phone
(360) 664-6046
Issue Date
December 6, 2019
Bidder Questions Due
December 20, 2019, 2:00 PM Pacific Standard Time
Answers Released
December 27, 2019
Proposal
Due Date
January 10, 2020, 2:00 PM Pacific Standard Time

Solicitation Documents

RFP 1934-738 OPI Spoken Language Services  - posted December 6, 2019

Amendment 1 Questions and Answers - posted December 27, 2019

Complaint Response- posted January 8, 2020