Background Check System Project

 

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Do you submit Background Checks through BCCU? Then the following information is for you! 

The new Background Check System - BCS will go live at the end of March 2018!

Activities completed in August, include the creation of a Background Check System Icon! This icon will be used throughout the new system user screens, associated with all reference material, and a part of project communications.  Look for the icon on all future BCS communications!

The team also completed sprint 19 and started sprint 20 out of 23.  Development focused on completing the processes for finishing a background check.  The team started discussions to define system registration processes.  BCS users who are outside the DSHS network will need to set up a SecureAccess Washington - SAW account before they can access BCS.  All users with a “@dshs.wa.gov” email address will use this email to access BCS.  Administration and Division headquarters staff are assisting the project team with identifying future BCS users, and internal communications have gone out.  Please watch for this information and reach out to your program contacts with any questions.

Stakeholder engagement in August focused on identification of Primary Account Administrators - PAA for each BCCU account.  In preparation for BCS go live, all accounts must have an assigned PAA before they can submit background checks through BCCU. Your PAA will be responsible for identifying BCS users, granting access to BCS, and assisting with password resets.  These individuals will also assist with BCS training activities and making sure that future BCS users are aware of training opportunities prior to BCS going live.  Internal administration and division communications regarding PAAs were sent in August.  BCCU plans to reach out to all current BCCU account holders with additional communication about BCS.  This communication will have instructions to pre-register as your account’s PAA in preparation for BCS go live.

Additional project activities underway include planning for system training and development of training materials; Preparation for another round of User Acceptance Testing in October; and Identifying preset dates for customers to participate in system demonstrations. 

If there are any questions, comments, or concerns about this information or the project in general, please reach out to the project team at: BCSProjectInformation@dshs.wa.gov.

About the Project


The Washington State Department of Social and Health Services - DSHS, Background Check Central Unit - BCCU, processes over 330,000 background checks annually for DSHS programs, social service providers, licensees, the Department of Early Learning, the Department of Health, and the Health Care Authority’s Medicaid Purchasing Administration.  On average, BCCU Staff conduct each check in 2 days or less (more if fingerprints are involved or research and analysis is required) using a system that requires data entry, manual input of analysis, and the printing and mailing or faxing of results back to the requesting entity.  So, we’re getting a new system!  One that will automate much of the process and streamline all background check procedures!

For more information please visit our BCS Project History page.

Communication Information


For all questions, comments, concerns, and any other general project related inquiries, please email:

        BCSProjectInformation@dshs.wa.gov

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