Constituent Services

Latest News

If you receive an automated phone call claiming that the Department of Social and Health Services (DSHS) is sharing personal information with the U.S. Immigration and Customs Enforcement (ICE), this is untrue. DSHS keeps personal information confidential. It is only used to determine eligibility for DSHS services.

Please let us know if you receive such a call by calling our Constituent Services Office at 800-737-0617.

What We Do

The Office of Constituent Services is a point of contact for citizens, elected officials, and other agencies seeking information and assistance with DSHS programs.  The Office of Constituent Services is located in the Office of Policy and External Relations.  Staff in Constituent Services responds to calls, inquiries, and complaints about services provided by DSHS.  If you have questions, concerns, or comments about DSHS programs or services, please contact our office.  We will put you in touch with the appropriate program or division.

Office of Constituent Services
Department of Social and Health Services
PO Box 45131
Olympia, WA  98504-5131

(800) 737-0617 (Washington callers only)
(360) 902-7878