Contact the DSHS ADA Coordinator:
DSHS ADA Coordinator – Carolyn Cole, J.D., Chief, Access and Inclusion Planning
Email: carolyn.cole@dshs.wa.gov
Phone: 360-338-2654, TDD/TTY: 711 or 1-800-833-6384
Our Commitment
A single mission unites DSHS: transform lives. 1.8 million clients or nearly one in four Washingtonians engage yearly with our services, many of whom are people with disabilities. DSHS is committed to serving people with disabilities in our programs, activities, services, and employment.
DSHS does not exclude, treat people differently, or otherwise discriminate because of disability. DSHS shall advance disability access and inclusion in order to effectively and justly meet our mission in the 21st century.
Compliance with Americans with Disabilities Act
- Americans with Disabilities Act, Department of Justice
- Americans with Disabilities Act Title II Regulations, Department of Justice
- Office of Financial Management Accounting Rules, ADA Section
- Reasonable Accommodations Policy Guidelines
DSHS Policy
- DSHS Administrative Policy 7.20 - Communication Access for Persons Who are Deaf, Hard of Hearing, Deaf-Blind, and Speech Disabled
- DSHS Administrative Policy 7.02 - Equal Access to Services for Individuals with Disabilities
- DSHS Administrative Policy 14.10 - Accessible Meetings
- DSHS Administrative Policy 18.26 - Reasonable Accommodation
- DSHS Administrative Policy 18.69 - Delegation of Authority for Civil Rights Complaint Investigations
- DSHS Administrative Policy 18.81 - Nondiscrimination in Direct Client Services