2025 DSHS Employee Engagement Survey

DSHS employees are committed to serving the people of Washington: 81% find their work meaningful, 69% are satisfied with their jobs, and 55% would recommend the agency as a great place to work. They also value their supervisors and co-workers, and they appreciate telework and the work-life balance it supports.

Employees are least positive about change management, opportunities for advancement, being involved in decision-making, and being encouraged to identify barriers to access for clients. They would also like to see improvements in communication.

The 2025 Employee Engagement Survey was completed by 10,243 DSHS employees, a 57% response rate. It is administered as part of the statewide employee survey, administered by the Office of Financial Management (OFM). Results are used by DSHS to inform strategic planning and to improve employee engagement at every level of the organization.

The photos in this report were all submissions to the DSHS Photography Contest, which is held in conjunction with the Employee Engagement Survey every two years.