Employee Verbal De-Escalation Training

Thursday, January 24, 2019
Procurement #: 


Solicitation Type: 
This training needs to provide an understanding of environmental awareness so that an employee can use verbal self-management tools to de-escalate high stress, one-on-one encounters with clients that will result in a positive resolution. A training program that provides instruction regarding best practices and methods for conflict resolution with an emphasis on individual techniques to turn threatening situations into safe and controlled situations.
Contact Name
Kerra Lynch
Contact Email
Contact Phone
(360) 664-6076
Issue Date
January 23, 2019
Bidder Questions Due
February 5, 2019 at 2:00 PM Pacific Time
Answers Released
February 8, 2019
Due Date
February 28, 2019 at 2:00 PM Pacific Time

Solicitation Documents

1934-713 DSHS RFP; January 23, 2019