The Home and Community Living Administration works to meet the growing need for long-term services and supports for older adults and people with disabilities across Washington state, so that people can live with dignity, choice and independence in a setting of their choice.
Who We Serve
Supporting access for more than 115,000 older adults and people 18+ with physical, cognitive and functional disabilities.
Family and kinship caregivers.
People who are Deaf, Deaf-Blind or Hard of Hearing.
Direct care workers.
Our Purpose
Assist people to meet their needs in person-centered ways.
Support family caregivers and the direct care workforce.
Protect vulnerable adults.
Provide service for people who are Deaf, Deaf-Blind, or Hard of Hearing.
Ensure quality and rights in long-term care.
Partners
The people we serve.
Family and community advocates.
Caregivers.
Tribes.
State and federal agencies.
HCLA Purpose
Our purpose reflects how we support people, families, caregivers, and communities across Washington. It brings together the values and commitments that shape our work and guide how we help people access long‑term services and supports.
- Assist People to Meet Their Needs in Person-Centered Ways
- Help older adults and people aged 18+ with functional disabilities to access long‑term care, assistive equipment and modification, and community services, while honoring their choices.
- Provide information, assessments, person‑centered care planning, and case management.
- Support people with age‑related, cognitive, physical, or other functional disabilities.
- Case management is provided in offices across the state through Home and Community Services and Area Agencies on Aging.
- Support Family Caregivers and the Direct Care Workforce
- Support 78,000 direct care workers.
- Offer respite care, training, and other supports for family and kinship caregivers.
- Partnering with employers and community groups to improve direct care jobs and ensure caregivers are valued for their vital role in health care.
- Protect Vulnerable Adults
Investigate abuse, neglect, or exploitation of vulnerable adults.
2025 Investigations:
- 58,505 Adult Protective Services
- 22,182 Residential Care Services
- Provide Services for People Who Are Deaf, Deaf‑Blind, or Hard of Hearing
Deliver education, case management, and communication access.
- Ensure Quality and Rights in Long‑Term Care
Regulate 7,000 providers and oversee roughly 6,500 facilities through licensing, certification, surveys, inspections, complaint investigations and enforcement.
