Okanogan County Community Services Office

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Okanogan County Community Services Office

130 Main St S
Omak, WA 98841

Contact Us

Primary Phone: (877) 501-2233
TTY: (800) 833-6384
Fax: (888) 338-7410
Service Hours: 
Monday
8:00am - 5:00pm
Tuesday
8:00am - 5:00pm
Wednesday
8:00am - 5:00pm
Thursday
8:00am - 5:00pm
Friday
8:00am - 5:00pm
Location Services: 

In order to provide a safe environment for customers and staff, we require everyone to self-screen against COVID symptoms, sign in, practice social distancing and wear a mask.

All services are available by phone at 877-501-2233.  Please note that lobbies are open for the following limited services:

  • Pick up an Electronic Benefit Transfer card, authorized bus passes and gas cards between 10 a.m. - 2 p.m.
  • Pick up preauthorized WorkFirst support service vouchers between 8 a.m. - 4:30 p.m.
  • Pick up verification such as a copy of photo ID, DSHS letters or receipt of public assistance to apply for a reduced-price ID card with the Dept. of Licensing between 8 a.m. - 5 p.m.
  • Customers who do not have access to a phone may use the CSO lobby phones between 8 a.m. - 4 p.m. to connect directly to the Customer Service Contact Center.
  • Customers who do not have access to a computer may use CSO lobby computers to access WashingtonConnection.org online services between 8 a.m. - 5 p.m.

For information about the different ways to apply for services, click: How to apply for services.

What to Bring with You: 

 Proof of identity is needed to pick up EBT cards, WorkFirst support services, bus passes and gas cards.