Manuals

Access to the Eligibility A-Z Manual, Social Services Manual and WorkFirst Handbook.

Eligibility A-Z (EA-Z) Manual

The Eligibility A-Z (EA-Z) Manual provides administrative rules and procedures for staff to determine initial and ongoing eligibility for people applying for and receiving cash and food assistance in Washington State and provides links to medical assistance eligibility information.

Social Services Manual

The Social Services Manual provides administrative rules and procedures for staff who provide social services to people applying for and receiving cash and food assistance in Washington State.

WorkFirst Handbook

The WorkFirst Handbook provides policy guidance to support DSHS staff and partner agencies in the delivery of services to WorkFirst program participants. It also provides transparency to the public regarding how the WorkFirst program is administered.  Each chapter has applicable links to state statute and rule supporting program administration.

Apple Health (Medicaid) Manual

The Apple Health (Medicaid) Manual, designed by Washington State’s Health Care Authority, provides administrative rules and processes for determining eligibility for health care coverage under the Modified Adjusted Gross Income (MAGI) and Classic Medicaid programs.