DVR studies and reviews information to better understand the experiences and needs of the people we serve. We focus on what customers need to achieve their job goals and succeed at work. What we learn helps us create DVR’s State Plan, which explains our goals, priorities, partnerships and the services we provide.
Comprehensive Statewide Needs Assessment
The Comprehensive Statewide Needs Assessment is a statewide study about the vocational rehabilitation needs of people with disabilities. It looks at things like:
- Population and economic data.
- Needs of youth.
- People with the most significant disabilities.
- Groups who may not be well-served, including racial and ethnic minorities.
- How well the service system is working.
The results of the CSNA help shape the goals and priorities in DVR’s State Plan and improve our understanding of customers and their needs. DVR works with the Washington State Rehabilitation Council to complete the CSNA. Together, we involve partners, customers, and other stakeholders in the process.
2025 CSNA Reports
2025 Comprehensive State Needs Assessment
Report Topics:
- Overall Agency Performance
- In-depth data and analysis for eight primary areas of need, based input from participants, DVR staff, community partners and businesses
- Summary of findings and recommendations for each area of need
2025 Comprehensive State Needs Assessment Workforce Section
Report Topics:
- Workforce System Overview
- Results of listening sessions with Workforce partners
- Recommendations to improve access for individual with disabilities to Workforce system services
DVR Customer Profile and Service Needs