- Fill out completely and obtain required signatures before calling. Listen carefully when you call.
- After entering all data, wait until the phone voice says "Press the star key now." After you press the star key, you will hear the phone voice say, "You have successfully completed your page/invoice." This means your page/invoice has been successfully submitted and will be sent for processing.
- Do not mail your invoice when using Invoice Express. Keep it for your permanent records in case of audit.
- If you have trouble you can hang up at any time before pressing the star key and the invoice will not process so that you can try again later.
- For invoices phoned in before 4:30 p.m. payment will be processed in 2 business days. If you call after 4:30 p.m., payment will be processed in 3 business days.
- If you call to process an invoice for the current month, your invoice will be processed the first business day of the next month.
Submit your SSPS invoice for payment or inquire about a submitted invoice
The Invoice Express toll free number is 1-888-461-8855, and is printed at the top of every SSPS invoice.
An operator is available during normal business hours if the caller has problems, however SSPS staff cannot submit your invoice information for you.
Features:
- Callers may choose either English or Spanish voice prompts.
- Callers may choose to complete an entire invoice, or to complete selected pages of their invoice.
- Callers may choose to check on the status of an invoice.
- Callers may use the toll free line any time of day or night.
Helpful Information about Invoice Express
View the Invoice Express Brochure (DSHS 22-369 PDF)