Aging and Long-Term Support Administration

FamHelp - COVID-19 Resources for Family and Friends

FamHelp - COVID-19 Resources for family and friends

Use our FamHelp page to check on your loved one with our Facility Location and Visitor Status Finder.  This page also hosts resources for the deaf and hard of hearing, and other current information about the COVID-19 outbreak.


COVID-19 Resources for Providers and Long-Term Care Workers

COVID-19 Provider Banner

See our Professional and Provider resources for ALTSA Provider/Administrator letters, PPE guidance, CMS waivers, and other information of note.


ALTSA Offices Closed to Public, Services Remain Available Statewide.

Blake Office Park Employee Emergency Line: 360-725-2301
Office Closures

* March 24, 2020 Office Closure Update *

The Department of Social and Health Services’ Aging and Long-Term Support Administration (ALTSA) prioritizes the health and safety of its clients, staff and community members. As such, and in response to COVID-19, effective March 24, Adult Protective Services office lobbies, Residential Care Services office lobbies and Home and Community Services office lobbies will be closed.

Services are still available across all ALTSA offices in the state. Staff are still working in all offices or teleworking. Clients will still receive the services they need and will still have phone access to ALTSA staff members during regular business hours. Visitors to office locations will be instructed to call us via signage posted to all main office doors.

This decision is in response to guidance to reduce the spread of COVID-19 by:

  • Expanding telework options for employees
  • Implementing requirements for social distancing 
  • Limiting public gatherings