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Employee Recognition: Kelly Robison and Lucas Doelman
Video Transcription
DSHS Logo and red play icon on blue background. Watch ODHH Update in ASL
What We Do
The Office of the Deaf and Hard of Hearing (ODHH) offers programs and services for Deaf, DeafBlind, Deafdisabled, Hard of Hearing, Late Deafened, and Speech Disabled individuals, their families, and service providers in Washington State. We work to ensure that services and resources are accessible and inclusive to our diverse communities.
ODHH Factsheet - Russian
Transforming Lives
Supporting and providing services to individuals who are Deaf, DeafBlind, Deafdisabled, Hard of Hearing, Late Deafened or Speech Disabled.
Contact Us
Contact Staff (Videophone)
800-422-7930 (Voice/TTY)
Accessible Communication
Image Description: Sign Language Interpreting Logo, square shaped with solid black background with hands in white signing "interpreter".
Washington government agencies provide sign language interpreters and communication facilitators upon request to individuals who are Deaf, DeafBlind, or Hard of Hearing. We monitor compliance, service quality, and interpreter certification. We strive to adhere to best practices. We work to create a more accessible and inclusive state government for all citizens.
Accessible Technology
How do we make communication possible
for everyone in Washington State? We provide equipment, training, and support.
You can receive a wide range of equipment and services, from amplified phones, to iPhones and iPads with special apps, and assistive technologies! These are provided through:
• Telecommunication Equipment Program (TED)
• Telecommunication Relay Service (TRS)
• Assistive Communication Technology (ACT)
Case Management Services
We collaborate with the DeafBlind Service Center to advocate for equitable social and human services. An ODHH Case Manager is a dedicated professional who works closely with individuals to provide personalized support and guidance. They focus on the unique needs of each client, ensuring that their well-being and quality of life are prioritized.
Through our relationships, we provide:
- Information and Referral
- Community Education
- Assessment: We work closely with you to understand your needs and goals.
- Planning: Together, we chart a path toward personal success.
- Support: We actively support your right to information and access to resources.
- Collaboration: We connect you with services and providers.
ODHH Case Managers are here for you. Reach out anytime; we are ready to listen and support you on your journey. Individuals with questions or clients are welcome to email the team at odhh.cms@dshs.wa.gov.
Community Outreach
We work to support Washingtonians in forming meaningful connections between people, organizations, and resources. We work with the public to meet your communication needs, provide training and referrals to education resources, and support information requests and we provide consultation services to individuals with hearing loss and their service providers.
Credit: Shane Rounce