My credential is up for renewal. Do I need to submit a request for my new credential?

If you have completed all the renewal requirements for your credential, it will automatically renew at the end of the four-year cycle (as shown under the Expiration Date in your Gateway’s Credentials tab). You will receive notification of the renewal with a copy of your new certificate by email. You can also log in to your Gateway profile to download a copy in the Credentials tab. 

You do not need to use the green Request Credential button in Gateway. It is only for candidates who have just passed the required tests and are requesting a new DSHS interpreter/translator credential.

LTC is unable to issue an updated credential before the renewal date. You will have to wait for the new credential to be issued.

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