Response times can vary due to workloads. We are committed to responding to each request within 30 days of receipt. We will do our best to keep you advised of delays, if any. There are occasions that the request is unique and requires special consideration, or required information was not provided with the request, or the information provided did not meet the requirements. Incomplete applications or requests can result in a delay or, in some instances, even a denial of the request.
We try to provide forms that explain what information and materials are necessary to complete your request. We encourage you to contact us if you have any questions or concerns prior to submitting your request.