If you have the two page copy of your letter, reference the Source of Crimes and/or Negative Actions located on the second page. This will tell you the source of the finding and the contact information for those sources.
Per FBI regulations, BCCU cannot distribute the FBI rap sheet to all facilities; for some facilities, it is up to the applicant to share the results with the facility. The applicant will receive a copy of the complete background check result in the mail within five business days of the final result available in the Background Check System (BCS). If the applicant does not receive their copy in the mail they can request a copy of their background check* by submitting the Applicant Request for a Copy of Background Check Information Form and share the rap sheet with the facility. If the applicant refuses to share the results with the facility, the facility should speak to their program contact.
You can view the FBI's Privacy Act Statement at the link here - https://www.fbi.gov/how-we-can-help-you/more-fbi-services-and-information/compact-council/privacy-act-statement
*For inquiries submitted through the BCS: the applicant will receive a copy of FBI rap sheets that have conviction data to the mailing address provided. Please note that not all programs allow BCCU to automatically send packets or provide mailing addresses, in these cases, the applicants can request a copy using the Applicant Request for a Copy of Background Check Information Form.