How do I remove users from my account?

All entities must have a Primary Account Administrator (PAA) identified before they can access BCS, submit applications, or retrieve background check results from BCCU. The PAA is responsible for updating users in BCS.  Users are not deleted from the system, but PAAs can disable access to an account by following the steps below.  These steps are also outlined in our BCS Entity Admin User Guide.

1. Search and open the user’s profile.
2. Find the role you wish to update.
3. Click the link for Active or Inactive.
   
   1. Message: Are you sure you want to change this user’s status…?
   2. Click Cancel Message disappears, and user’s role doesn’t change.
   3. Click OK User’s status is changed to Inactive.
      • Inactive = Account Access Disabled
      • Active = Account Access Enabled
   4. The User is no longer an active user on this account. If User Profile has access to other accounts, you will have to change the status for each active account you would like to update.