Why did I receive a Disqualifying Notification for my background check if I already provided clarifying documentation?

There may be different reasons why the documents you provided to clarify a crime did not change the results:

  • The clarifying documents may still list the crime as being on the applicable Disqualifying List of Crimes and Negative Actions.
  • BCCU did not receive enough information, such as the specific month, date, and year of the crime, charge and/or degree of the crime, or other details.
  • The clarifying documents did not match the background check information BCCU received from a reporting source, such as the dates, details, degree, crime(s), and state the crime was committed. If the documents do not match, the differences will be interpreted as a separate crime.

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