Communication Access Real-time Translation

Communication Access Realtime Translation - CART services, is a professional service that can be delivered on location or remotely.  CART services provide the instant translation of the spoken words into text using a stenotype machine, notebook computer and real-time software.  The text produced by the CART service can be displayed on an individual’s computer monitor, projected onto a screen, combined with a video presentation to appear as captions, or otherwise made available using other transmission and display systems.

Washington State’s Department of Enterprise Service - DES manages this Master Contract. For more information, check out DES’s webpage.

How do I find a Qualified CART reporter?

The state contracts with agencies that schedule CART services. However, to ensure quality, you can check out the CART reporter’s qualifications here.

There are two types of CART reporters;

  • Professional and
  • Advanced

A Professional CART provider is required to have a business license from the state of Washington.

An Advanced CART provider is required to have a business license from the state of Washington, Certification through the National Court Reporters Association, and has demonstrated the 200 WPM with 100 percent accuracy requirement.

Below is a list of the CART reporters who work with these agencies. To hire one of these reporters, you will need to contract the agency. For agency information in your area, click on the county:

Name Qualification

Betancourt, Jennifer

Advanced

Birnbaum, Mary

Professional

Brandin, Diana

Advanced

Cook, Ronald

Advanced

Doan, Hanh

Advanced

Frank, Gloria

Professional

Hanna, Kimberly,

Advanced

Heller, Stephen

Advanced

Horst, Eileen

Advanced

Hutchinson, Lisa

Professional

Jenner, Marshall

Professional

Magdaleno, Alicia

Professional

Malcuit, Jeanna

Professional

Morgan, Sharene

Advanced

Niles, Emily

Professional

Pettis, Comfort

Advanced

Pickard, Darlene

Advanced

Stanton, Vanessa

Advanced

Vandyke, Bibi

Advanced

CART Contractors

ODHH partnered with the Department of Enterprise Services to develop statewide contracts with CART companies. The companies and contact information is listed on the DES website. To see if you qualify to utilize this Washington State Department of Enterprise Services contract, please visit the DES website.

Click on a county to view the available CART providers.