Quality Assurance Responsibilities

State Responsibilities

  • Health and safety monitoring
  • Policy making
  • System supervision
  • Information dissemination
  • Financial audits
  • Quality Improvement Initiative
  • Incident report collection & review
  • Mortality reviews
  • Data management
  • Rules and regulations implementation
  • Constituent input
  • Waiver and Medicaid compliance
  • Training standards
  • Residential evaluations
  • Correcting oversight

Regional Responsibilities

  • Health and safety monitoring
  • Contracted provider management
  • Provider certification
  • Corrective action monitoring
  • Incident management and reviews
  • Mortality reviews
  • Constituent input
  • Collaboration with counties
  • Case management
  • Fiscal management
  • ICF/MR survey findings enforcement
  • Investigations

County Responsibilities

  • Health and safety monitoring
  • Contracted employment program management
  • Contracted Birth to Three program management
  • County plans
  • County boards
  • Collaborating with regional DDD administration
  • Information dissemination
  • Certification of Employment and Birth to Three providers
  • Constituent input
  • Service monitoring
  • Investigations

Provider Responsibilities

  • Health and safety practices
  • Fulfillment of contractual obligations
  • Agency quality assurance plan
  • Background checks
  • Incident reporting
  • Staff development
  • Plan of Care monitoring
  • Customer relations
  • Service monitoring
  • Feedback on system issues
  • Timely corrective action response

Participant Roles

  • Advising the division/provider/region/county on system changes needed
  • Choice of services
  • Selection of providers
  • Individual budget decisions¬†