Unless you have a conviction/charge expunged, vacated, or sealed, it may still appear on your background check regardless of time passed. Contact the court or reporting source to find out how to have convictions and/or charges removed.
Unless you have a conviction/charge expunged, vacated, or sealed, it may still appear on your background check regardless of time passed. Contact the court or reporting source to find out how to have convictions and/or charges removed.
The applicant may request a copy of their BCCU results from the entity that requested the background check or by sending a completed Request for Background Check Information Form to BCCU to bccuinquiry@dshs.wa.gov. Due to confidentiality reasons, BCCU cannot discuss the results over the phone with the applicant until the applicant has received their results. The applicant will need to have the results readily available when they contact BCCU to discuss the information.
BCCU does not have the ability to remove your criminal history directly. However, there are a number of methods of removing or minimizing the effects of criminal history, which may or may not be appropriate for you based on your particular situation. The common methods are:
Review the Disqualifying List of Crimes and Negative Actions to see if you have criminal history information that appears on the program list that applies to your background check. If you have criminal history information under the applicable list, including negative administrative actions reported by state programs or agencies such as the Department of Health - DOH, Adult Protective Services - APS, or Child Protective Services - CPS, you may also be disqualified. All findings or negative actions must be addressed directly with the reporting source, like DOH or CPS. If a program is reporting a finding for you, the program’s contact information will be on your background check results. If you are still unsure why you are disqualified, you may contact BCCU.
There may be different reasons why the documents you provided to clarify a crime did not change the results:
BCCU may ask you for more information before completing your background check. If we cannot accurately determine a result (no record, record, or disqualify) from the criminal history information that is provided to us, the background check will stay in incomplete status until more information is provided.
This information is frequently used to clarify or to provide context to the crime. Although each additional information request is different, some of the common requests are:
BCCU's goal is to complete a review of submitted court documents and applicant affidavits and respond to the requestor within five working days of receipt. However, the processing time will vary depending upon staff availability. Please refer to our Turnaround Times page.
After reviewing the information submitted, BCCU will contact the applicant to let them know whether or not the result notification will be updated. If the result notification is updated, BCCU will send out an updated notification to the entity.
Additional Information Packets are sent to applicants and must be returned by mail, fax, or attached in an email. Information cannot be provided over the phone.
An Applicant Affidavit is a legal form used to provide additional information regarding crimes, negative actions, and applicant self-disclosures. All required fields must be filled out and the form needs to be signed. If an Applicant Affidavit is electronically signed, a photo ID must be attached. View our YouTube tutorial on completing an Additional Information request.
If you have not received your Additional Information Needed packet, please fill out the Applicant Request for a Copy of Background Check Information Form. If you have any questions about the information BCCU is requesting, please call BCCU Processing Staff at (360) 902-7538 or email BCCUprocessing@dshs.wa.gov.