Qualitative Assessment of DSHS Accountability ScoreCard Measurements and Attitudes toward Image and Issues Among Washington Voters

Sep 2001 |
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Online Library

As part of its strategic planning process, the Department of Social and Health Services (DSHS) is committed to seeking input from its customers, the residents of Washington State. The Department commissioned this series of focus groups to explore the public's perceptions of the following issues. The measures used to assess goals on the agency's Accountability ScoreCard. Recent DSHS policy changes. Possible methods to contain rapidly rising DSHS medical costs.

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