On May 1, 2025, the Department of Social and Health Services began organizational changes under our time-limited strategic initiative, Reimagine DSHS. Our ultimate goal is to streamline access to the support, care and resources provided to clients and families throughout Washington state.
Read our Frequently Asked Questions to learn more.
A vision for ongoing improvement
Reimagine DSHS marks the beginning of a phased process designed to refine, enhance and expand our service capabilities. We continue to:
- Refine our processes based on continuous stakeholder and client engagement.
- Identify ways to improve access to services.
- Share regular updates and listen to your input through a variety of engagement channels.
We value your partnership
While some of our internal structure and designations have evolved, your dedicated points of contact remain unchanged. Our collaboration with clients, families, and community partners continues to be our highest priority. We appreciate your continued trust and support as we work to better serve the communities we care about.
Should you have any questions, comments or feedback, please reach out to us at: Reimagine@dshs.wa.gov.
Thank you for joining us as we build a brighter, more efficient future for Washington.