Contact DSHS

TTY/TDD users dial 1-800-833-6384 for Washington Relay Service.

Most DSHS offices are open 8 a.m. to 5 p.m. Monday through Friday and closed on weekends and holidays.

Apply for assistance

Do a review, report a change, or have questions about cash, food,
Housing and Essential Needs referral, Medicaid (for people who are
65 and older, blind or disabled, receiving SSI or eligible for Medicare).
(877) 501-2233
Find your local Community Services Office at Office Locator | DSHS (

Home - Washington 2-1-1 - Washington 211 (

If you or someone you love are experiencing a mental health crisis, please call the National Suicide Prevention Lifeline at 988

To report suspected child abuse, please call 1-866-ENDHARM (1-866-363-4276)

Child Support Questions

Pay, receive, or sign up to receive child support.
800-442-KIDS (5437)

Employment Verification for DSHS Employee

(360) 725-5830

Information on becoming a paid caregiver for a family member

(866) 214-9899

Information on the background check process


Other complaint or unresolved issue OR none of these resources match what I am looking for

Advocacy and Community Relations
PO Box 45131
Olympia, WA 98504-5105
Phone: 800-737-0617

Public Records Request

DSHS Public Records Office
Office of Information Governance
P.O. Box 45131
Olympia, WA 98504-5131
(360) 902-8484

Question about language testing, interpreter certifications, credits or testing, or medical interpretation

(360) 890-0672

Report a complaint about a CSD staff member at an office, contact center, or other complaint about my experience

(800) 865-7801

Report a lost or stolen Quest/EBT card

EBT issuance hours are 9:00am-4:00pm Monday through Friday
(888) 328-9271

Report a privacy violation (HIPAA or other information)

DSHS Privacy Officer
PO Box 45135
Olympia, WA 98504-5135

Report patient abuse or neglect at Western State Hospital

(253) 671-7599


Report suspected abuse of an elderly or vulnerable adult

(877) 734-6277

To file or report a civil rights complaint

Phone: 800-737-0617 Option 5 (360-902-7998) or Fax: 360-902-7540 |