How to apply for services

You may complete an online application by using the website or apply by phone at 877-501-2233.

On you can:

Learn more about what you can do on in these FAQs.

Turn in your application.

You may complete an online application by clicking here or apply by contacting the Customer Service Contact Center 877-501-2233.

  • In some cases, a signed application is required. You may put it in the drop box if your local Community Services Office has one.
  • You can fax your application to 888-338-7410; or
  • Mail your application to:

DSHS - CSD Customer Service Center
PO Box 11699, Tacoma, WA 98411-6699

Do you need to print the application? A printable version of the application is available in English and several other languages.

Have an interview.

Some programs don't require an interview; others do. At the end of your interview you will be told whether or not additional information, or verification, is needed to make a decision on your case. If more information is needed, we will always request it in writing.

Submit requested information.

You can fax your application:  888-338-7410

You can also email verification documents using the MyDocs Attachment service option by creating a Secure Email Portal Account. Call the Customer Service Contact Center at 877-501-2233 if you need help with MyDocs. Currently, our system is not allowing new enrollees for this service. Check back here for updates. 

(Translations: CambodianChineseKoreanLaotianRussianSpanishVietnamese) When all information is received, we decide if you qualify for services.

You can mail us requested information to:

DSHS - CSD Customer Service Center
PO Box 11699
Tacoma, WA 98411-6699. 

Please do not turn in original documents. If you bring items to our office, you can request a receipt.

We can serve you better if we get all the information we request in a timely manner. Please ask if you need help getting information. If we do not receive all the information, you may not get all the benefits you need. When a decision is made on your case you will get a decision in writing.

We Will Provide You Help

  • If you need an interpreter, we will provide you one quickly, at no cost to you.
  • If you need help filling out forms or other services, our office staff can help you.
  • If you are hearing impaired, all offices have TTY or Voice Relay service.

The Application for Benefits is available in several languages. 

The Application for Benefits is available in several languages.

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Listen to the public service announcement about the Washington Connection Benefit
Portal here:

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PSA Transcript:
Do you want to find out what services and benefits are available to you and your family? Do you want a quick and easy way to apply for services, renew your benefits, or update your information? Washington Connection at is your link to services. It is a free and secure website that you can use to quickly find federal, state, local and tribal resources. Visit the secure website at to apply for services, renew your benefits, or update information for yourself and your family!