Latest News / Announcements
On April 21, 2019, the Washington Connection Partner Account was updated to enhance security profiles. Effective immediately, Washington Connection Assisting Agency Community Partners who have not logged in to their partner account in the past 180 days using their SAW User ID will be inactivated. It's important to note that this change does not affect customers. Ongoing, partner users will receive email notification informing them of impending inactivation at 150 days of non-usage. To avoid service interruption, please sign in and utilize your Washington Connection Partner Account regularly.
Contact your local Community Access Consultant or the Program Administrator for additional details.
Upcoming Events
(to be announced)
Regional Community Access Consultant Contact Information
Contact your Regional Consultant by clicking on the appropriate email address link below. Please see the Regional Map to identify your consultant.
Region |
Regional Community Access Consultant Name/E-Mail |
Phone |
---|---|---|
1- Eastern Washington | Francesca.Naccarato@dshs.wa.gov | 509-249-6477 |
2- North | Anh.Ong@dshs.wa.gov | 425-412-2799 |
3- South and West | Elijah.Moon@dshs.wa.gov | 253-722-4867 |
Are you a Community-based Organization wishing to provide additional services to your customers?
You are invited to join Washington Connection where people can easily and securely learn about and apply for a broad array of services and benefits online such as: food, cash, and medical assistance; child care subsidies; long-term care services and support; and drug and alcohol treatment. Washington Connection also provides contact information and links to other services that require a different application process.
Being a partner, you will: periodically receive updated information related to services or features supported by Washington Connection, have a local contact for your questions, have the opportunity to attend community partnership meetings, network with other organizations, and provide feedback about Washington Connection. You may also receive technical assistance and marketing materials as needed.
There are two partnership levels that describe the investment you would make to help applicants.
Service Level 1:
Host Organization (assist with one or more of the following functions)
- Display posters and printed marketing materials about Washington Connection
- Provide applicants with access to a computer with an icon to Washington Connection on the desktop
- Provide applicants with assistance in answering questions about the Washington Connection website
Service Level 2:
Assisting Agency
- Display posters and printed marketing materials about Washington Connection
- Provide applicants with assistance in completing and submitting the online application (To protect the confidentiality of client information, Assisting Agencies will be required to enter in to a Data Share Agreement and sign Non-Disclosure forms.)
In addition to choosing a service level, your organization will select the type of access you are able to provide:
- Limited Access Your address will not be published. (Provide access to Washington Connection to your customers only.)
- Public Access Your address will be published. (Provide access to Washington Connection to the general public.)
To join, simply go to the Washington Connection site, look for Register as a Community Partner under the "Community partner resources" navigation panel.
Resources
Contact
Stephanie Hart,
Community Access Administrator
360-725-4666
Stephanie.Hart@dshs.wa.gov
You may also want to visit:
Community Partnership Newsletter
- Summer 2020
- Winter 2020
- Summer 2019
- Winter 2019
- Summer 2018
- Winter 2018
- Summer 2017
- Winter 2017
- Summer 2016
- Winter 2016
Links
- Apply Now
- View GovDelivery (GovDelivery is used to communicate quickly with users regarding system outages, issues, or announcements related to specific IT systems, such as Washington Connection, eJAS, and the Benefit Verification System (BVS).)
- Sign up for GovDelivery (ListServ)
Tutorials
- Washington Connection Tutorials:
- Understanding Washington Connection Partnerships
- Multi-Factor Adaptive Authentication
-
Watch the Washington Connection video here:
English: https://www.youtube.com/watch?v=05iVjo4clLk&feature=youtu.be
Spanish: https://www.youtube.com/watch?v=Yu9yuW7LjVs&feature=youtu.be
Documents
Forms & Publications
- Cross Agency Desk Aid
- Client Benefit Account Brochure 22-1479
- Client Benefit Account Brochure 22-1479 (Spanish)
- DSHS NOTICE OF NONDISCLOSURE
- How Do I? Client aid (English)
- How Do I? Client aid (Arabic)
- How Do I? Client aid (Chinese)
- How Do I? Client aid (Korean)
- How Do I? Client aid (Slovak)
- How Do I? Client aid (Somali)
- How Do I? Client aid (Spanish)
- How Do I? Client aid (Vietnamese)
- Navigating DSHS 22-1199
- Navigating DSHS 22-1199 (Spanish)
- Reduced Cost Guide
- Tri-fold Card 22-1452
- Tri-fold Card 22-1452 (Spanish)
- Tri-fold Card -3
- WaCon Brochure 22-1450
- WaCon Brochure 22-1450 (Spanish)
- WaCon Poster 24-398