Report Concerns Involving Vulnerable Adults

Help protect vulnerable adults. See. Stop. Report.

As of November 1, 2019, the Adult Protective Services (APS) Central Intake and some reporting methods have been streamlined statewide. This will provide a consistent reporter experience.

Reporters are encouraged to make a report online. Online reporting remains unchangedThe benefits of online reporting include a confirmation number and 24-hour availability to reporters,  seven days a week.  You may also report by:


Report Online

Report by Phone

Report Online Report by Phone

All reports will be screened by Adult Protective Services and/or Residential Care Services. If the person is in immediate danger, call 911. You do not need proof to report suspected abuse and you do not need to give your name. If you are an employee reporting on behalf of a licensed long term care facility or certified supported living agency, please complete a Residential Care Services Online Report.

When You Report

You will be asked to give the person’s name, address, contact information and details about why you are concerned. You will also be asked for your name and number or some way of contacting you if the investigator has follow up questions. Unless there is a court action, law enforcement has been called in, or you agree, your identity is confidential. If you report in good faith, you cannot be held liable for any damages resulting from reporting.

Making a False Report

Revised Code of Washington (RCW) 74.34.053 Failure to report — False reports — Penalties, Section (2) states that:

a person who intentionally, maliciously, or in bad faith makes a false report of alleged abandonment, abuse, financial exploitation, or neglect of a vulnerable adult is guilty of a misdemeanor.

What to Expect After Making a Report

The report will be triaged and prioritized for investigation.  A DSHS staff member may contact the reporter for more information.  All reports are confidential (public disclosure or other state and federal regulations may apply).

Links to Other Resources