General information for visitors
Visits and communication with family members and other visitors are encouraged, as they play an important role in treatment. Each unit has a schedule for visitors to see residents. Please contact each unit to schedule an appointment and ask about any other restrictions on residents’ visits.
- Oak Unit – (564) 464-5419
- Visiting hours: 7 days a week, 9 a.m. - 6 p.m.
- Cascade Unit – (360) 664-4641
- Visiting hours: Saturday and Sunday, 9 a.m. – 12 p.m., 1 – 4 p.m.
- Columbia Unit – (564) 464-5439
- Visiting hours: Saturday and Sunday, 9 a.m. – 12 p.m., 1 – 4 p.m.
Maple Lane staff will not release any health-related information during visits. Requests for such information must be submitted in written form for release of protected health information.
General rules for personal visits include:
- All personal visits must be scheduled in advance. Personal visits will be scheduled based on calendar availability.
- Professional visitors may visit their clients at Maple Lane daily between 9 a.m. and 9 p.m. Professional visitors are not required to schedule their visit in advance, if their visit falls within the professional visitation timeframe.
- All visitors who visit residents in a personal capacity require screening prior to their first visit. Some professional visitors will also require screening.
- Visitors may not bring food or drinks. There are limited exceptions for celebrating residents’ birthdays, and for members of the clergy or tribal elders. Please speak to unit staff when planning your visit about policies regarding these exceptions.
Visitor Arrival
- Visitors must present a valid form of photo identification. Professional visitors will be asked to show their professional identification, if available.
- Personal visitors may not carry cell phones or any equipment capable of photographing or producing audio or video recordings.
- Visitors are expected to follow all visitation rules, including any state or county health screening requirements, and contraband policy. Staff reserves the right to terminate a visit if rules are being violated.