Nursing Assistant Program Contact Numbers

Department of Social and Health Services/Disabilities and Aging & Long-Term Support Administration

  • Susan Worthington, Manager, Federal Approval NA Training Programs Phone: (360) 725-2596
  • Judy Rotondo, Admin. Asst. OBRA Registry, Phone: (360) 725-2597
  • Nursing Home Complaint Hotline - 1 (800) 562-6078

Department of Health/Nursing Commission


  • Administration, Testing Process - 1 (800) 842-4562, Ext. 185
  • Training Program requests for supplies, e.g. Applications, Candidate Handbooks.
  • To order Candidate Handbooks mail a letter or postcard to NACES Plus Foundation at the address listed below.  Be sure to specify the quantity. NACES PLUS suggests that you keep no more than a three months' supply on hand to assure that you are using the most recent publication. When ordering include your sponsor/training code (51...). List your name and school/facility name and physical street address, including zip code (no PO Box #s). These supplies can also be ordered by calling NACES PLUS at 1-800-842-4562.
  • Special Problems – Monica Cavazos - 1-800-842-4562 Ext 168

NACES Plus’ address

NATCEP Plus Foundation
Washington NACEP
8501 N. MoPac Expressway, Suite 400
Austin, TX  78759
Telephone : (800) 842-4562
Fax: (512) 452-3842

Pearson VUE

  • Score Reports, Post Test Admin. Activities, Scoring Issues 1-888-252-8712
  • Diana Brosko-Carelli 1-800-274-3444 ext. 5026
  • Sample Tests Pearson VUE Web page: