Consumer Directed Employer

On this page you can find information on the establishment of a Consumer Directed Employer in Washington state.

Starting in 2018, this multi-year process will establish a contract between the Department of Social and Health Services and Consumer Direct of Washington (CDWA) to become the Consumer Directed Employer.  This entity will serve as the employer for Individual Providers of in-home personal care and respite in Washington state.  When the Consumer Directed Employer contract goes into effect, CDWA will handle the credentialing, payroll and other employer responsibilities currently managed by the Aging and Long-Term Support Administration, Developmental Disabilities Administration and the Area Agencies on Aging. Consumers will continue to select, schedule, supervise, and dismiss their Individual Providers.

In November 2019, DSHS signed a contract with Consumer Direct of Washington (CDWA).

The Department remains committed to initiating the transition to the CDE by the legislatively required date of June 30, 2021.

The move to a CDE model will shift the IP employment-related activities to the CDEs and will help DSHS realize the goal of increasing the capacity of DSHS/AAA case management, customer service, and other social services staff to focus on core case management activities.

New federal requirements were enacted in 2016 as part of the “21st Century Cures Act”.  The Act requires states to implement an electronic visit verification (EVV) system for personal care services delivered in the home.  The CDE will implement the EVV system for IPs. Home Care Agencies will implement separate EVV systems for Home Care Agency workers.

Please see the Questions and Answers page for additional details and background information.

DSHS has finalized direction regarding EVV for Live-in Individual Providers (An Individual Provider is a person who is under an individual provider contract with the department or an employee of the Consumer Directed Employer):

  • IPs who live with the client to whom they provide services will not be required to clock in or out, or record the location of the services. Instead, they will record the hours and tasks worked by day and submit timesheets to the CDE no less than weekly.
  • IPs working for a client with whom they do not live will use EVV to record hours of services provided as required by federal law. This includes clock in/out and tasks performed.

More information specific to EVV and the CDE project can be found on Talking Points #2 and #19 under “Materials and Resources” above or at https://www.dshs.wa.gov/altsa/stakeholders/consumer-directed-employer-materials-and-resources

Engagement Opportunities

Meeting logistics and materials are available on this site. If you would like to receive email updates on the Consumer Directed Employer project please sign up through GovDelivery and select the Consumer Directed Employer box under the News and Resources category. If you are already signed up for GovDelivery emails, you can add Consumer Directed Employer to your subscriber preferences.

CDE Informational Webinars

Over the course of the project, we are hosting webinars to provide on-going updates and information to all interested individuals and organizations. Registration links are listed below and sent through GovDelivery notifications.

To view past webinar materials, see the Materials and Resources section.

Webinar Dates and Times

Month

Time

Link to Register

April 21, 2020

10:30 to 11:30

Register here

May 19, 2020

10:30 to 11:30

Register here

June 16, 2020

10:30 to 11:30

Register here

July 21, 2020 10:30 to 11:30 Register here
August 18, 2020 10:30 to 11:30 Register here
September 15, 2020 10:30 to 11:30 Register here
October 20, 2020 10:30 to 11:30 Register here
November 17, 2020 10:30 to 11:30 Register here
December 15, 2020 10:30 to 11:30 Register here

CDE Strategic Development Group Meetings

The members of the Strategic Development Group represent a wide variety of constituents including participants, individual providers, DSHS and Area Agency on Aging staff, unions, and advocacy groups.

The mission of the CDE Strategic Development Group is to:

  1. Serve as an advisory body and sounding board for DSHS administration on CDE planning issues;
  2. Assist DSHS in strengthening communication with constituent groups on CDE issues of concern;
  3. Provide essential and relevant feedback on CDE implementation plans and activities; and
  4. Assist in identifying strategies and actions for addressing constituent concerns.

View the membership roster, full meeting schedule, and meeting materials.