Traumatic Brain Injury (TBI) is an injury that affects how the brain works. What is Traumatic Brain Injury or TBI? Anyone can experience a TBI or find themselves in a position of caretaking for someone experiencing a TBI. Traumatic brain injuries affect people of all ages and backgrounds.
Washington Department of Social and Health Services (DSHS) is committed to increasing public awareness of TBI and to connect the TBI community to Information and Referral, Resources, and person-driven support.
To learn more and get connected, choose one:
Information, Referral, Resources
WA 2-1-1 Assistance (wa211.org) is the provider for DSHS TBI Information and Referral Services. as the state vendor is connecting callers for TBI I&R assistance, identifying current needs, and connecting those contacts to localized organizations and agencies that can provide individualized support.
Washington 2-1-1 is a free confidential service accessed by calling 2-1-1 or (877) 211-9274.
A person is connected with a Community Resource Specialist who is trained to actively listen and understand the person’s needs for access to more than 32,000 resources. Community Resource Specialist can link to existing public, private, and local area services.
From utility assistance, food, housing, health / medical, childcare, after-school programs, elder care, crisis intervention and much more.
Information and Referral, also known as I&R, provides information about services and assists in connecting with the supportive resources and services they are seeking.
I&R service updates improve the way a connect for those experiencing traumatic brain injuries (including support networks and communities) to services and resources.
Informational Video - WA211 Information and Referral - Help is just a contact away
WA 2-1-1 information is available 24/7, everyday of the year to include online at
Traumatic Brain Injury: Let's Help You - Washington211 (wa211.org)
I&R Information provide (1 Nov 2022 – 28 Feb 2023)
TBI Contacts – 4984 Total Referrals – 10,611
Call 988 for the Suicide and Crisis Lifeline. Seek help during a crisis, emotional support, referrals, and resources. Depression, suicidal thoughts, and other mental health concerns can affect anyone.
TBI Events and Resources
TBI Resources and Workbook | DSHS (wa.gov) - Filled with information, resources, journal prompts and more.
TBI in Washington: Experiences and Trends with Services and Supports - Participate in a statewide survey of the services and supports in for people with TBI, Caregivers, and Providers. Inform future statewide partnership development, awareness, and local resources.
TBI Events Portal - Information about no cost Brain Injury Workshops and Education, and other resource links for past and upcoming events.
Washington TBI Virtual Support Groups | DSHS (On-going)
TBI - BH ECHO – Connecting Frontline Providers with Experts (uw.edu) - First and Third Fridays of each month connecting frontline providers with specialist to discuss evidence-based treatments and case consultation.
- Brian Injury Workshop May 12, 2023 – Workshop: Access to Services