Independent research groups recently completed surveys of two major groups of Department of Social and Health Services customers: 982 interviews with DSHS clients and 825 interviews with Washington State residents. Both groups feel that DSHS does a good job, although many respondents could offer suggestions for improvement. Recent DSHS improvement initiatives address many areas of concern.
Report and/or Additional Information:
Categories:
Related Publications:
- 2003 DSHS Statewide Survey of Washington Residents (11.116)
- 2005 DSHS Client Survey (11.128)
- 2006 DSHS Employee Survey (11.131)
- 2007 Client Survey: DSHS Clients Speak (11.133)
- 2007 DSHS Employee Survey (11.135)
- 2009 Client Survey: DSHS Clients Speak (11.141)
- 2009 DSHS Employee Survey (11.148)
- 2011 Client Survey DSHS Clients Speak (11.163)
- 2011 DSHS Employee Survey (11.167)
- 2013 Employee Survey (11.206)
- 2013 Social and Health Services Client Survey: Our Clients Speak (11.197)
- 2014 Foster Parent Survey: DSHS Foster Parents Speak (11.215)
- 2015 DSHS Employee Survey (11.229)
- 2015 Social and Health Services Client Survey (11.220)
- 2016 Foster Parent Survey: DSHS Foster Parents Speak (11.239)
- 2017 DSHS Employee Survey (11.244)
- 2017 Social and Health Services Client Survey (11.241)
- 2019 Employee Engagement Survey (11.252)
- 2019 Social and Health Services Client Survey (11.248)
- 2021 DSHS Employee Engagement Survey (11.261)
- 2023 DSHS Employee Engagement Survey (11.271)
- 2023 Social and Health Services Client Survey (11.267)
- Department of Social and Health Services Client Survey 2002 (11.107)
- Department of Social and Health Services Client Survey 2003 (11.113)
- Department of Social and Health Services Employee Survey 2000 (11.100)
- DSHS Provider Surveys (11.108a-k)
- DSHS Statewide Survey of Washington Residents (N/A)
- Employees speak out (11.122)
- Our Clients Speak: Results from the 2021 Social and Health Services Client Survey (11.259)
- What Do RDA Customers Want? (11.123)