Required On-Going Training
- Assessment Screening Tools: This special-topic training provides Care Coordinators and allied staff with information regarding administering, interpreting and scoring the required (PAM, CAM or PPAM, PHQ-9, PSC-17, Katz ADL & BMI) and additional (AUDIT, DAST, Falls Risk, GAD-7 and pain scales) assessment screening tools. Additionally tips, considerations, responses to the results, follow-up and resources are also provided. Review of this PowerPoint meets the requirement for this special-topic ongoing training. Health Home Care Coordinators must complete this special-topic module within six (6) months of hire. Updated July 2021
- Coaching and Engaging Clients with Mental Health Needs: This special-topic training reviews the service delivery for behavioral health. It also covers assessing the client, their environment & behaviors, and the fundamentals of an effective behavioral support plan. Strategies for supporting and engaging clients and suggestions for promoting collaboration between the Interdisciplinary Care Team and the client is also covered. Review of this module meets the requirement for this special-topic ongoing training. Health Home Care Coordinators must complete this special-topic module within six (6) months of hire. Updated April 2025
- Cultural and Disability Competence Considerations: This special-topic training provides participants with an overview of cultural and disability considerations, as well as potential roadblocks for developing competency. Health Home Care Coordinators must complete this special-topic module within six (6) months of hire. Updated October 2017
- Medicare Grievances and Appeals: This special-topic training provides Care Coordinators and allied staff with an introduction to Medicare benefits, appeal rights and the process for filing a grievance or appeal. Review of this module meets the training requirement for Care Coordinators who work with clients receiving Medicare. Updated February 2025
- Navigating Long-Term Services and Supports: This special-topic training provides Care Coordinators and allied staff with an introduction to Home and Community Services and Developmental Disability core programs. Review of this handout meets the requirement for this special-topic training. Updated March 2026
- Outreach and Engagement Strategies: This special-topic training is designed to provide participants with strategies for locating clients and methods for increasing engagement. Health Home Care Coordinators must complete this module within six (6) months of hire. Updated in 2018