Training Invitations
The Health Home Program offers monthly webinars for care coordinators and allied staff on specialized topics related to the program.
Special training events are offered at times which may be of interest to Care Coordinators and allied staff.
The following invitation contains the registration link for upcoming webinars being offered.
Health Home Monthly Webinars & Optional On-Going Trainings
- Advance Care Planning: This special-topic training provides information about Advance Care Planning for clients of any age. It offers tips for starting the conversation about preferences and wishes when a client is unable to speak for themselves. Discussing ACP provides a segue into a dialogue about advance directives. Review of this module is not required but recommended to improve care coordinator’s comfort in discussing advance directives which is a requirement of the Health Home Program.
- Advance Directives: This special-topic training is designed to provide information regarding different types of legal tools that may be useful for clients and families receiving Health Home Services. The PowerPoint also describes the responsibilities and activities of the Care Coordinator related to advance directives. Updated April 2017.
- ALTSA Housing & Employment Resources: This presentation highlights housing and employment resources that are available to eligible clients. Recorded March 13, 2025.
- Apple Health Hospice: Healthcare Authority program managers Paige Lewis and Kristina Bair present Apple Health Hospice. Recorded September 11, 2025
- Behaviorism: DSHS staff members Tam Butler and Nicholas Mehrnoosh provide an informative session on behaviorism. Recorded September 12, 2024
- Care Coordination and Documentation: This special-topic training is designed to provide information about Care Coordination, which is one of the six core Health Home services. The training also provides guidance on documentation of Health Home activities plus tips for professional narratives and recordkeeping. September 10, 2015
- Comprehensive Care Management: This special-topic training focuses on Comprehensive Care Management, which is one of the six Health Home Services. Clarity regarding activities that constitute the implementation of this service is rendered. April 9, 2015
- Dementia. How to Help/Key Issues and Best Practice Approaches: This special-topic training provides information regarding working with persons diagnosed with dementia and reviewing cognitive impairment. It also covers best practice approaches and tools, along with resources and services. Recorded February 13, 2025.
- Diabetes and Prediabetes Management and Prevention: This special-topic training provides information including: Overview of the impact of Diabetes in Washington State, basic information about diabetes and prediabetes which includes screening methods, , and how to support our community members who are either managing a diabetes diagnosis or implementing preventative measures. Recorded March 9, 2023.
- Falls Prevention: This special-topic training provides information regarding support for clients whom have either experienced falls or are at risk. Kele Murdin of Murdin Therapy provides an informative session for staff members to aid in assisting clientele with mobility safety. Recorded February 8, 2024
- Gatekeeper Training for Suicide Prevention: This special-topic training provides Care Coordinators and allied staff with information about the QPR approach to addressing clients who have expressed the desire to harm themselves. It provides statistical information about the incidence of suicide in Washington. May 16, 2018
- Guardianship: Guardianship Program Manager Sarah Tremblay provides an informative presentation regarding the aspects of guardianship. Recorded August 14, 2025
- Health Home Program Consent Guidance Training: This training focuses on how to obtain appropriate consent for Health Home clientele. This training will also provide guidance regarding how to correctly complete the Health Home Participation Authorization and Information Sharing Consent form. Updated April 2025.
- Health Promotion: This special topic webinar presents helpful information and expertise related to healthy living. DSHS Regional Care Services' Jessica Salquist facilitates. Recorded March 14, 2024
- Health Promotion and Wellness Coaching: This special-topic training is designed to provide information regarding how to act as a Wellness Coach for your Health Home clients. The training also examines one of the core Health Home services, Health Promotion, and describes activities that may constitute implementing this service in your work with clients. December 10, 2015
- Helping Individuals with Illicit Substance Use Addiction: HCA staff Kimberly Mount and Cayla Rauh provide an overview of substance use disorder (SUD) and how to assist individuals experiencing addiction. Recorded June 12, 2025.
- Hospice (Apple Health Hospice): This special-topic training provides information geared to provide understanding regarding the eligibility criteria for hospice services. The distinguishment between hospice as a service and as a program, staff roles and understanding how hospice works with other Medicaid services is also discussed. Recorded November 10, 2023.
- Housing and Employment for Clients with Behavioral Healthcare Needs: This special-topic training provides information about housing and employment programs that may benefit Health Home clients experiencing homelessness. September 8, 2016
- Improving Your Client's Oral Health: This special-topic training is designed to provide participants with basic information about oral health and its impact on clients with chronic disease. It also provides information on integrating dental health with other services and supports for Health Home clients plus some resources for locating providers who accept Medicaid. July 10, 2014
- Interpreter Services: This special-topic training provides information regarding the Interpreter Services Program for the Washington State Health Care Authority. The PowerPoint provides information on how to set up an account with the state’s language bank and how to schedule an interpreter. It describes the process for obtaining and paying an interpreter outside of the system. March 12, 2018
- Late Life Depression & Suicide: This special-topic training provides information geared towards understanding situations that are unique to the senior population, late life depression, identifying unique suicide risk factors, and, how to appropriately handle suicide ideation. Recorded on September 14, 2023
- Long Term Services and Supports (LTSS): Program managers Resa Lee Bell and Adrienne Cotton provide an overview of Long-Term Services and Supports. Recorded October 10, 2024
- Managed Care: Washington State staff members Silke Kramer and Ethan Leon provide an overview of managed care. Recorded November 13, 2025
- Mandatory Reporting/APS: Adult Protective Services training program manager Paul Glassman presents an informative session pertaining to mandatory reporting processes and protocols. Recorded May 8, 2025
- Medicaid Transportation Program and Comprehensive Care Transitions: This special-topic training provides information about a new Non-Emergency Medical Transportation (NEMT) benefit developed exclusively for Health Home clients. This presentation also focuses on the Health Home service of Comprehensive Care Coordination, the role of the Care Coordinator and strategies for providing this service. May 15, 2015
- Medicaid and Medicare Working Together in Washington: This special-topic training is designed to provide participants information about Medicare and Medicaid. The training covers Medicare, eligibility and enrollment, Medicare benefit coverage choices and the role of the Statewide Health Insurance Benefits Advisors (SHIBA). It also covers the Medicaid program and how to apply for it. November 20, 2018
- Medicare 101: - This special-topic training provides information regarding the following: what Medicare is, the Parts of Medicare (A, B, C, D), Eligibility, Enrollment, Dual Eligible Beneficiaries, Medicare Savings Programs, and Resources. Recorded August 10, 2023
- Motivational Interviewing: A Clinical Approach to Behavioral Change: This special topic training will define Motivational Interviewing, describe the spirit, stages of change and basic skills. You will see Motivational Interviewing used in several scenarios. Training provided by Andrea Ray, MS, LMHC with United Healthcare with co-presenters Anthony Foster with Molina and Megin Most with Northwest Regional Council.
- Office of Deaf and Hard of Hearing: This special-topic training provides information regarding support for clients experiencing hearing deficiency. The Office of Deaf and Hard of Hearing provides tools and supports to assist clientele with navigating their everyday life’s needs. Recorded January 11, 2024
- Pediatric Home Care and the PSC-17: This special-topic training is designed to provide participants with information about chronic conditions in children and the types of care and equipment they may receive while living in their own home. Information about the Pediatric Screening Checklist (PSC)-17 is also provided. Updated April 2018
- Person-Centered Health Action Planning and Individual and Family Support: This special-topic training is designed to provide information about person-centered practice and how to apply the concepts in working with clients to develop Health Action Plans. The training also describes Individual and Family Support, one of the six core Health Home services. November 12, 2015
- PRISM training for Health Home Care Coordinators reviews features in PRISM including screens, risk tools and factors, accessing PRISM, uses of PRISM, and identifying providers. September 19, 2016
- Promoting and Supporting Cardiovascular Health: This special-topic training provides information which includes: describing the basic function of the heart and the effects of uncontrolled cardiovascular disease, risk factors for cardiovascular /heart disease and stroke in the populations served by Health Home, information on cardiovascular disease prevention, how to check blood pressure correctly while accurately interpreting what the numbers mean, and shares resources to support clients with cardiovascular disease. Recorded January 9, 2025
- Reducing and Preventing Falls and Fall Risk: This special-topic training is designed to provide participants with information about fall risks. It provides Care Coordinators with resources for working with children and older adults. Recorded October 9, 2014
- Re-Entry Initiative: Curtis Lutz of Molina Healthcare Inc. provides an informative presentation regarding the Re-Entry Initiative, also known as the 1115 Waiver. Recorded October 9, 2025
- Statewide Health Insurance Benefits Advisors (SHIBA) : SHIBA program manager Tim Smolen provides a presentation pertaining to Medicare, Medicaid and Dual Special Needs Plan (DSNP) benefits. Recorded April 9, 2026
- Time Management: DSHS organizational development administrator Amy Besel provides a training on time management with an emphasis on self-care. Recorded July 10, 2025
- Traumatic Brain Injury: DSHS staff members Dru Aubert, Kim Conner and Lauren Miles provide an informative presentation regarding traumatic brain injuries. Recorded March 12, 2026
- Tribal Relations: DSHS Tribal Initiative program manager Elizabeth Greil shares an informative presentation regarding tribal relations. She presents best practice protocols on how to create and maintain relationships with tribes in a culturally sensitive manner. Recorded April 10, 2025
- Washington Talking Book & Braille Library: Reilly Curran provides an informative presentation regarding the Washington Talking Book & Braille Library. Recorded January 8, 2026
- Working with Families and Children with Mental Health Needs: This special-topic training provides information in regards to working with children with mental health needs, autism, and adverse childhood experiences (ACE). It also provides suggestions for engaging family members. April 10, 2014