Online Training
A. Overview of Service and Support Needs
Learning Objectives:
After completing this course, participants will understand the following:
- The necessary provider qualifications and types necessary for the delivery of various services. How to work with access issues for needed supports and services that are either unavailable or unaffordable.
- The philosophy and practice of participant directed programs across systems.
- How to match the service and support needs with the goals of the person in the person-centered plan.
Course Competencies:
Knowledge:
- Understands the range of provider types and qualifications for services and supports.
- Understands participant-direction philosophy and programs including role of support broker, FMS, and participant employer responsibilities
- Understands the benefits of health promotion/care transition programs
- Understands the need to engage the person in determining amount, duration, and scope of services and supports are necessary to meet each goal in the person centered plan.
- Understands how to work with a person and providers on solving problems related to lack of access to needed services and supports
Skills and Abilities:
- Able to effectively describe the scope of necessary services, their purpose, their comparative effectiveness, and the provider qualifications necessary for effective delivery.
- Able to effectively describe participant-direction philosophy and programs including role of support broker, FMS, and participant employer responsibilities
- Able to effectively describe the benefits of health promotion/care transition programs and the scope of programs that are available across disability groups, older adults, and within the context of cultural, income and geographic variation.
- Able to engage the person in determining amount, duration, and scope of services and supports are necessary to meet each goal in the person centered plan.
- Can effectively work with a person and providers on solving problems related to lack of access to needed services and supports
- Able to research programs using national, state, local resources and tools to identify available benefits and services.
- Able to show how options compare including which private and public options can be combined, which options may allow participant direction, maximize independence, use resources most efficiently, support family caregiver.
- Able to work collaboratively with teams, providers, agencies to facilitate the activation of the services and supports identified in the person-centered plan..
B. Overview of Financing and Eligibility of HCBS
Learning Objectives
After completing this course, participants will understand the following:
- How to effectively work within the constraints and opportunities of funding and eligibility requirements within and across programs, services and supports to help meet the person's goals.
- How to assist a person in the enrollment process across myriad programs.
Course Competencies
Knowledge:
- Understands private & public pay options including insurance coverage, co-pay, sliding scale, spend down.
- Understands enrollment, eligibility and costs of a range of services and supports in public and private programs and in programs that could be paid from a person's own resources.
- Understand how to braid and blend funds to finance necessary services. Understands how participant direction is funded including financial management services, support brokerage, and the development of person centered plans.
- General understanding of private LTSS insurance, reverse mortgage programs and other private options that can help people plan ahead for their LTSS needs.
Skills and Abilities:
- Able to work with the person to successfully navigate all relevant application and/or eligibility processes, including completing and submitting all required application forms and documentation.
- Able to work successfully with other professionals in the NWD and LTSS system who play a formal role in access to LTSS from the beginning of the application process, through formal determination of eligibility, and as appropriate, through ongoing follow-up with the person that may necessitate changes to the services and supports a person is receiving.
- Able to use contacts and tools to identify and involve other specialists to assist the person in implementing his or her person-centered plan.
- Able to facilitate enrollment in participant directed programs
- Able to effectively support a person in determining the optimal mix of services in relation to cost issues such as insurance coverage, co-pay, sliding scale, spend down, etc.
- Able to effectively communicate enrollment, eligibility and costs of range of services and supports and programs that could be paid from a person's own resources.
- Able to effectively braid and blend funds to finance necessary services.
- Able to effectively explain how participant direction is funded including financial management services, support brokerage, and the development of person centered plans.
View entire course outline
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Are there any major components missing that are specific to this course? If so, click here to tell us what should be added?