Economic Services Administration

Latest News

Expanded the core interview service hours

Effective Jan. 9, 2018, we expanded the core interview service hours to 8 a.m. – 3 p.m. This is an improvement for our clients and results in increased access over the Customer Service Call Center telephone as well as in Community Service Office (CSO) lobbies statewide. This does not impact the current EBT core service hours.


Tax returns for many low-income, working taxpayers will arrive after Feb. 15 this year

Many Washington families are eligible for the Earned Income Tax Credit - EITC the largest anti-poverty program in the United States. In 2016 Washington tax filers received more than $956 million through the program.

This year, tax refunds that include EITC are required by law to be held until Feb. 15 before they are released. The Internal Revenue Service is cautioning taxpayers that these refunds likely won’t arrive in bank accounts or on debit cards until the week of Feb. 27.

If you still have questions about reasons for the delay on the refund, IRS has more information online. If you need assistance filing your taxes there are volunteer programs that will help you. And after you file your return if you want to check on status of that return you can go online at Where’s My Refund? or check out the IRS2Go mobile app.


What We Do

We transform lives by empowering individuals and families to thrive.  We serve many clients who live on the margin.  Although most are not receiving a cash grant, they may be relying on food assistance, work-related support services, assistance with child support, medical coverage, or child care subsidies.  A family crisis or change in the economy, even a small one, can force these families into situations requiring assistance, whether it’s the full support of a cash grant, help with child support, or temporary assistance to avoid losing housing.

Washington Connection offers you a way to find and apply for a variety of services and assistance online.  By entering in basic household information, Washington Connection will let you know what programs or services you or your family may be qualified to receive from various State, Federal or Local sources.